FAQ

Q1: Can I make changes to my order?

A: Once we receive your order we get to work on it right away. This means that changes or cancellations are not always possible. You should also know that once an order is placed, it cannot be changed online. With all of this in mind, we still do understand that sometimes you want to ask us to try, so you may contact Customer Service to make a request for a change or cancellation. We will make our best efforts to apply the requested change. If the item ships prior to confirmation of a cancellation or change request, you may return it following our standard return policy.

Q2: Do I have to pay for shipping on each item as it ships?

A: Free shipping for orders over $100 worldwide. Some areas may incur a shipping fee due to distance.

Q3: I have questions about product assembly, who should I contact?

A: You can contact customer service by email. The email address is luckglass9@gmail.com. Customer service will help you solve the problem.

Q4: Do you offer discounts on large quantity orders?

A: The products sold on our website are all produced and designed by our own factory, which has great advantages in product quality and price. If customers purchase in large quantities, we will have discounts and discounts. You can contact our customer service for specific information.